We strive to ship all orders within 48 hours. Any delays will be communicated to the customer. We charge flat rate shipping on all in stock items for all orders within Canada. These rates are as follows:
- $0.01-$100.00 - $9.00
- $100.01-$200.00 - $15.00
- Over $200.00 - FREE
As Tuffet kits are very large and heavy in nature, actual shipping charges will apply and will not fall into our flat rate shipping amounts. Please contact us to get a quote.
All domestic shipments will be done via Canada Post. If you would like expedited shipping or are looking to make a bulk purchase (rolls of batting) please contact us. Actual costs will be charged or alternative arrangements for pick up can be made.
For orders outside of Canada, actual shipping charges will be applied. Please contact us prior to ordering if you would like an estimate.
We stand behind the quality of products. If your order arrives with any faults or damages we will replace it. If the product is no longer available and a reasonable substitution cannot be found a store credit will be issued. This applies to all items except finished quilts. There will no refund, exchanges or store credits on finished quilts. All finished quilt sales are final.